Our commitments to visitors


Our commitments to visitors

This tourist office, classified in category II, belongs to the network of tourist offices of France. We are committed to :


  • Put at your disposal in the reception area easily accessible information.

  • Facilitate your steps.

  • Offer you furniture to sit down.

  • Inform you for free on the local tourist offer.

  • Offer you free access to wifi.

  • Post opening periods in at least two foreign languages.

  • Be open at least 240 days a year, Saturday and Sunday included during high season.

  • Reply all year to your letters.

  • Ensure a permanent reception by staff practicing at least two foreign languages.

  • Ensure the supply of touristic maps and guides.

  • Give you access to our bilingual website.

  • Develop the documentation in at least two foreign languages (accommodation, touristic attractions, events and animations emergency phone numbers…)

  • Update annually our touristic information

  • Display on the door of the tourist office the emergency phone numbers.

  • Present all the qualified offers of our area and for everyone.

  • Process your claims and measure your satisfaction.

  • Respect a quality approach.

  • Put someone at your disposal to help you prepare your stay

  • Guarantee the reliability of the information about the local tourist offer.